Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Whitecaps release report into harassment, bullying complaints against coach by female players

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments

An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed.

In a 32-page report released Wednesday, the Toronto-based Sport Law & Strategy Group identified there was a “lack of effective communication with the players,” but noted many recommendations as to what the club could or should have done differently at that time ”have already been addressed and are reflected in current policies and practices.”

“I look at it as just one piece of a continued building block for not only us as a club at the Whitecaps to improve and be better, but also as hopefully a calling card,” said Whitecaps co-owner Jeff Mallett.

“As we make this public to everybody, which was our promise to the women who brought these issues forward, we’re hoping this can be something we can all learn from and use to focus on safe sport because as you know, there’s lots of room for improvement across Canada both at the youth and professional level on safe sport.”

Former player Ciara McCormack published a blog post last February alleging inappropriate behaviour by Bob Birarda when he was head coach of the Whitecaps women’s team and Canada Soccer’s women’s under-20 talent pool in 2007 and 2008.

The post said neither Canada Soccer nor the Whitecaps adequately addressed or investigated her concerns. More than a dozen other former players later came forward alleging they also witnessed or experienced abuse, harassment or bullying by the coach.

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments about a player’s wet jersey, and ignoring a player at practices, games and team meetings after she stopped replying to his personal messages.

The allegations have not been proven in court and Birarda did not immediately respond to a request for comment Wednesday. He was dismissed by the Whitecaps and Canada Soccer in October 2008.

“Canada Soccer has just received the report and is in the process of taking the necessary time to review its contents,” said Brad Fougere, communications manager for the sport’s domestic governing body.

McCormack, reached in Phuket, Thailand, said she was pleased that there is more awareness about the issues, but felt the review was loaded with “corporate-speak” and short on substance.

“I would say that it basically glosses over the situations and paints the Whitecaps in a favourable light,” she said.

READ MORE: Whitecaps owners apologize, promise review on allegations against South Surrey coach

The Whitecaps issued an apology to the former players last May. Team owners met with McCormack and three of her former teammates that month to discuss the allegations and how the club could move forward.

McCormack said the report was what she had expected.

“It was more just for them to follow through with what they said they were going to do,” she said. “I thought that was really important for them to do. But in terms of content or anything like that, I wasn’t expecting to have my mind blown at all. And I wasn’t.”

The Whitecaps received the SLSG review last Friday.

“We again thank these women for their bravery in coming forward and express our sincere regret and empathy to all those who were affected,” the team said in a statement. “We are truly sorry.”

In addition, the SLSG expanded its review to explore the hiring of a coach in 2013 and an “incident of assault between players” in the Whitecaps’ under-15 boys program in 2017.

The club acknowledged it made an error in its hiring process. According to the review, the Whitecaps interviewed an individual for a coaching position in January 2013, verified references, completed a background check but did not make the hire at that time.

Allegations of racism were levelled against the coach in April 2013. The coach was hired in September 2013, but a new screening process had not been conducted.

The Whitecaps have taken steps to ensure that should such a situation occur again, there will be a further interview and new screening process before hiring, the report said.

The SLSG said it examined the process the Whitecaps used to address an allegation of bullying that led to an assault in June 2017 between players in a youth residency program. Details were not provided since the players were minors at the time, but the SLSG found the Whitecaps handled this incident “reasonably and in accordance with expected practices.”

The review was expected to be completed last summer but was extended on two occasions.

The SLSG recommended the Whitecaps continue to improve efforts to “actively engage their stakeholders, particularly the players,” by intentionally seeking their opinions, involving them in the shaping of policies and processes, and making changes based on their input.

“Continuing to engage players, as well as staff, in this way will provide opportunities to hear about issues first-hand and attempt to resolve those issues before they escalate in a more public manner,” the report said.

The review also recommended the Whitecaps take steps to ensure that all complaints — regardless of the level of programming — be documented and addressed.

“This will ensure a formalized record of all incidents that are brought to the attention of the organization and will provide a comprehensive record of how the organization responded to those incidents and what actions, if any, where taken to address them,” the report said. “If no action is deemed necessary by the organization, the rationale for that decision should be documented and shared with the parties involved.”

In addition, the SLSG recommended the Whitecaps continue to take steps to improve the level of transparency, monitoring and oversight provided during the management of any future complaints.

The Whitecaps club was founded in 1974. The men’s team joined Major League Soccer in 2011.

With files from Canadian Press sports reporter Gemma Karstens-Smith in Vancouver.

Gregory Strong, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Administering naloxone to a person experiencing a benzo-related overdose event won’t help. Naloxone is used to neutralize opioids. (Jenna Hauck/The Progress file photo)
Northern Health warning drug users of potential benzo contamination

The drug does not respond to naloxone, and is being included in street drugs

Black Press file photo
Fraud scam, car in ditch among weekly Kitimat RCMP report

Kitimat RCMP report from Dec. 18 to 24

(Mountainview Lodge photo)
Santa and Mrs. Claus payed a special visit to the residents at Mountainview Lodge in Kitimat back in December to help raise their spirits during the difficult Christmas season.
Good News, Kitimat!

Bringing some local good news to your week

Black Press file photo
Clare’s Corner: Baking the day away

My grandmother was a fantastic baker, and it’s a hobby she’s passed down through generations

Syringe is prepared with one of B.C.’s first vials of Pfizer vaccine to prevent COVID-19, Victoria, Dec. 22, 2020. (B.C. government)
B.C.’s COVID-19 caseload stays steady with 465 more Tuesday

No new outbreaks in health care facilities, 12 more deaths

New Westminster TV production designer, Rick Whitfield, has designed an office in a box for British Columbians in need of a private workspace. (BC Box Office photo)
PHOTOS: B.C. man designs ‘box office’ solution for those working from home

‘A professionally designed workspace on your property, away from the distractions of home’

Chilliwack ER doctor Marc Greidanus is featured in a video, published Jan. 18, 2021, where he demonstrates and describes effectiveness of various styles of masks. (Youtube)
VIDEO: Emergency room doctor runs through pros and cons of various masks

‘We’ve been asked to wear a mask and it’s not that hard,’ Greidanus says.

(Pixabay photo)
VIDEO: Tip to Metro Vancouver transit police helps woman 4,000 km away in Ohio

Sgt. Clint Hampton says transit police were alerted to a YouTube video of the woman in mental distress

A woman types on her laptop in Miami in a Monday, Dec. 12, 2016, photo illustration. THE CANADIAN PRESS/AP/Wilfredo Lee
British Columbia government lax on cybersecurity practices, auditor reports

The audit did not highlight a specific threat, but it found breaches in cybersecurity are increasing globally

Cranbrook Food Bank coordinator Deanna Kemperman, Potluck Cafe Society executive director Naved Noorani and Sunshine Coast Community Services Society executive director Catherine Leach join B.C.’s new Municipal Affairs Minister Josie Osborne on a video call about B.C. gaming grants, Jan. 19, 2021. (B.C. government)
B.C. gaming grants reorganized for COVID-19 priorities

Minister highlights community kitchens, food banks

(Pixabay photo)
‘Cocaine bananas’ arrive at Kelowna grocery stores after mix up from Colombia: RCMP

Kelowna RCMP recently concluded an international drug investigation after finding cocaine in local grocers’ banana shipments in 2019

A new video from NCCIH and BC Northern Health titled ‘Healing in Pandemic Times: Indigenous Peoples, Stigma and COVID-19’ was animated by Joanne Gervais. (Photo Provided By: NCCIH Archives)
VIDEO: Stigma against Indigenous people is a ‘social sickness’

A new short animated video is aiming to educate the public on the stigmatization

A pinniped was attacked by an unseen predator off the shores of Dallas Road Monday night. (Courtesy of Steffani Cameron)
VIDEO: Seal hunting, not being hunted in video shot off Victoria waterfront

Victoria woman captures footage of pinniped activity off Dallas Road

Most Read