Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Whitecaps release report into harassment, bullying complaints against coach by female players

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments

An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed.

In a 32-page report released Wednesday, the Toronto-based Sport Law & Strategy Group identified there was a “lack of effective communication with the players,” but noted many recommendations as to what the club could or should have done differently at that time ”have already been addressed and are reflected in current policies and practices.”

“I look at it as just one piece of a continued building block for not only us as a club at the Whitecaps to improve and be better, but also as hopefully a calling card,” said Whitecaps co-owner Jeff Mallett.

“As we make this public to everybody, which was our promise to the women who brought these issues forward, we’re hoping this can be something we can all learn from and use to focus on safe sport because as you know, there’s lots of room for improvement across Canada both at the youth and professional level on safe sport.”

Former player Ciara McCormack published a blog post last February alleging inappropriate behaviour by Bob Birarda when he was head coach of the Whitecaps women’s team and Canada Soccer’s women’s under-20 talent pool in 2007 and 2008.

The post said neither Canada Soccer nor the Whitecaps adequately addressed or investigated her concerns. More than a dozen other former players later came forward alleging they also witnessed or experienced abuse, harassment or bullying by the coach.

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments about a player’s wet jersey, and ignoring a player at practices, games and team meetings after she stopped replying to his personal messages.

The allegations have not been proven in court and Birarda did not immediately respond to a request for comment Wednesday. He was dismissed by the Whitecaps and Canada Soccer in October 2008.

“Canada Soccer has just received the report and is in the process of taking the necessary time to review its contents,” said Brad Fougere, communications manager for the sport’s domestic governing body.

McCormack, reached in Phuket, Thailand, said she was pleased that there is more awareness about the issues, but felt the review was loaded with “corporate-speak” and short on substance.

“I would say that it basically glosses over the situations and paints the Whitecaps in a favourable light,” she said.

READ MORE: Whitecaps owners apologize, promise review on allegations against South Surrey coach

The Whitecaps issued an apology to the former players last May. Team owners met with McCormack and three of her former teammates that month to discuss the allegations and how the club could move forward.

McCormack said the report was what she had expected.

“It was more just for them to follow through with what they said they were going to do,” she said. “I thought that was really important for them to do. But in terms of content or anything like that, I wasn’t expecting to have my mind blown at all. And I wasn’t.”

The Whitecaps received the SLSG review last Friday.

“We again thank these women for their bravery in coming forward and express our sincere regret and empathy to all those who were affected,” the team said in a statement. “We are truly sorry.”

In addition, the SLSG expanded its review to explore the hiring of a coach in 2013 and an “incident of assault between players” in the Whitecaps’ under-15 boys program in 2017.

The club acknowledged it made an error in its hiring process. According to the review, the Whitecaps interviewed an individual for a coaching position in January 2013, verified references, completed a background check but did not make the hire at that time.

Allegations of racism were levelled against the coach in April 2013. The coach was hired in September 2013, but a new screening process had not been conducted.

The Whitecaps have taken steps to ensure that should such a situation occur again, there will be a further interview and new screening process before hiring, the report said.

The SLSG said it examined the process the Whitecaps used to address an allegation of bullying that led to an assault in June 2017 between players in a youth residency program. Details were not provided since the players were minors at the time, but the SLSG found the Whitecaps handled this incident “reasonably and in accordance with expected practices.”

The review was expected to be completed last summer but was extended on two occasions.

The SLSG recommended the Whitecaps continue to improve efforts to “actively engage their stakeholders, particularly the players,” by intentionally seeking their opinions, involving them in the shaping of policies and processes, and making changes based on their input.

“Continuing to engage players, as well as staff, in this way will provide opportunities to hear about issues first-hand and attempt to resolve those issues before they escalate in a more public manner,” the report said.

The review also recommended the Whitecaps take steps to ensure that all complaints — regardless of the level of programming — be documented and addressed.

“This will ensure a formalized record of all incidents that are brought to the attention of the organization and will provide a comprehensive record of how the organization responded to those incidents and what actions, if any, where taken to address them,” the report said. “If no action is deemed necessary by the organization, the rationale for that decision should be documented and shared with the parties involved.”

In addition, the SLSG recommended the Whitecaps continue to take steps to improve the level of transparency, monitoring and oversight provided during the management of any future complaints.

The Whitecaps club was founded in 1974. The men’s team joined Major League Soccer in 2011.

With files from Canadian Press sports reporter Gemma Karstens-Smith in Vancouver.

Gregory Strong, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Taylor Bachrach
Skeena-Bulkley Valley MP Taylor Bachrach.
Progress being made on infrastructure spending for Northwest: Bachrach

Skeena-Bulkley Valley MP says per capita funding is triple the provincial average

Public Land Fees have been waived. Originally $250 per season and $250 per parking stall made unusable; restaurants can now apply to pop-up patios free of charge. (Jacob Lubberts photo)
VIDEO: District of Kitimat waive patio fees for local businesses

These short-term measures will be determined on an individual basis

The Nechako Centre building was a retail space built in 1955. The building is now vacant and is listed for sale for $4.4Million. Sitting on 0.72 acres, the building is currently under a redevelopment/revitalization process. (Jacob Lubberts Photo)
Nechako Centre teardown in Kitimat for sale at $4.4 million

B.C. assessments valued the property at $843,000 with a land value of only $492,000

B.C. Finance Minister Selina Robinson outlines the province’s three-year budget in Victoria, April 20, 2021. (B.C. government video)
B.C. deficit to grow by $19 billion for COVID-19 recovery spending

Pandemic-year deficit $5 billion lower than forecast

Raising more than $1,300 for the KVHS’s dementia home project, Dennis and Brenda Horwood leave Kitimat with a bang and start their new retirement journey together. (Photo supplied)
KVHS thanks local Kitimat couple for their contributions to the dementia home project

Dennis and Brenda Horwood raise $1,360 during a retirement garage sale

Public Land Fees have been waived. Originally $250 per season and $250 per parking stall made unusable; restaurants can now apply to pop-up patios free of charge. (Jacob Lubberts photo)
VIDEO: District of Kitimat waive patio fees for local businesses

These short-term measures will be determined on an individual basis

MLA Shirley Bond, right, answers questions during a press conference at Legislature in Victoria, B.C., on February 19, 2019. THE CANADIAN PRESS/Chad Hipolito
Former B.C. gaming minister says she wasn’t told directly about dirty cash flowing to casinos

Shirley Bond said Thursday civil forfeiture, gang violence and gambling addiction were also major concerns in 2011

RCMP Constable Etsell speaks to tourists leaving the area at a police roadblock on Westside Road south of Fintry, B.C., Thursday, July 23, 2009. THE CANADIAN PRESS/ Yvonne Berg
B.C. police say they take ‘exception’ to conducting roadblocks limiting travel

Asking the police to enforce roadblocks exposes officers to further risk and possible COVID-19 infections, says federation president Brian Sauve

As part of the province’s strategy to combat the opioid overdose crisis, take-home naloxone kits have been distributed throughout the province. (Courtesy of Gaëlle Nicolussi)
Vancouver Island could be at its worst point of overdose crises yet: medical health officer

Island Health issued overdose advisories for Victoria, various communities in the last two weeks

BC Hydro released a survey Thursday, April 22. It found that many British Columbians are unintentionally contributing to climate change with their yard maintenance choices. (Pixabay)
Spend a lot of time doing yard work? It might be contributing to climate change

Recent BC Hydro survey finds 60% of homeowners still use gas-powered lawnmowers and yard equipment

Journal de Montreal is seen in Montreal, on Thursday, April 22, 2021. The daily newspaper uses a file picture of Prime Minister Justin Trudeau dressed in traditional Indian clothing during his trip to India to illustrate a story on the Indian variant of the coronavirus. Paul Chiasson/The Canadian Press
Montreal newspaper blasted for front-page photo of Trudeau in India

Trudeau is wearing traditional Indian clothes and holding his hands together in prayer beside a caption that reads, ‘The Indian variant has arrived’

Nanaimo RCMP say a man was injured while pouring gunpowder on a backyard fire in Harewood on Wednesday, April 21. (File photo)
Nanaimo man hospitalized after pouring gunpowder onto backyard fire

RCMP investigating explosion in Harewood also came across a still for making alcohol on property

Provincial health officer Dr. Bonnie Henry arrives for briefing on the COVID-19 situation, B.C. legislature, Oct. 26, 2020 (B.C. government)
B.C. sees 1,006 COVID-19 cases Thursday, ‘alarming’ 502 in hospital

Vaccine bookings for people aged 60 and older set to start

Most Read