B.C. Ombudsperson Jay Chalke. (bcombudsperson.ca)

Two B.C. ministries provoke most complaints, says ombudsperson’s report

Jay Chalke says too often, vulnerable people don’t get the benefits or services they need

The B.C. ombudsperson’s annual report says two government ministries generated more work for his office than any other.

Jay Chalke’s report says his staff handled more than 1,200 complaints or inquiries last year about the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development.

Chalke says in a news release that he hopes the needs of people involved with those ministries will be met fairly and reasonably, given their acute situations.

Unfortunately, he says, his office continues to see too many occasions where that it is not the case.

Chalke says intervention from his office remedied unfair treatment of vulnerable people, where benefits or services were denied.

READ ALSO: Disturbing complaints about RCMP cells lead to call for oversight

The office has oversight over more than 1,000 public sector organizations in B.C., and received 7,097 complaints and inquiries for the 2018 – 2019 year.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Search and Rescue and RCMP investigate after abandoned kayak found on Kitimat River

KSAR and Kitimat RCMP confirmed the owner lost the recently-discovered kayak a couple of weeks ago.

Provincial COVID-19 data can now be used for B.C. to prepare for a second wave

In the past week, B.C. has seen a slight spike in daily test-positive case counts

Four air ambulance flights out of Terrace delayed or cancelled

Pandemic precautions caused nighttime closure of service station providing weather data to pilots

Skeena Resources, Tahltan prez excited by purchase of Eskay Creek

Skeena gets full control of mine, Barrick gets 12 per cent of Skeena and a one per cent royalty

Tamitik Status of Women granted $500,000 to support housing construction project

The funds will be used to support the construction of second stage and affordable rental housing.

B.C. records 62 new COVID-19 cases, two deaths since Friday

Province has just over 200 active cases

Hotel rooms for B.C. homeless too hasty, NDP government told

Businesses forced out, but crime goes down, minister says

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

B.C. government prepares for COVID-19 economic recovery efforts

New measures after July consultation, Carole James says

Tree planters get help with COVID-19 protective measures

Ottawa funds extra transportation, sanitizing for crews

Trudeau apologizes for not recusing himself from WE decision

He says his and his family’s longtime involvement with the WE organization should have kept him out of the discussions

Beverly Hills 90210 star’s family selling Vancouver Island Beach Resort

You can own Jason Priestley’s Terrace Beach Resort in Ucluelet for less than $5 million

Islanders want BC Ferries to follow order that lets residents board before tourists

For ferry-dependent communities, ferries are often the sole practical lifeline to work, school or medical appointments.

Most Read