The union representing BC Ferries workers has launched an online campaign to cut down on what they say is rampant abuse by customers.
The BC Ferry and Marine Workers’ Union said 82 per cent of its employees report being subject to threats, harassment, or physical violence from passengers.
The union called on the public to speak up for ferry workers on a website dedicated to the campaign.
“Abuse is never ‘part of the job,’” the union said. “It’s time for B.C. Ferries to enforce a zero tolerance policy for worker abuse.”
In an emailed statement, BC Ferries said it does not tolerate abuse of its employees.
“We are committed to providing a safe and respectful workplace. Abusive conduct or comments … may result in a denial of service,” the statement read.
“If an employee raises a concern or a complaint, the matter is to be investigated as fairly, quickly and effectively.”
The corporation said new messaging to that effect would be rolled out at its terminals.
|New messaging rolling out at BC Ferries terminals. (BC Ferries)|